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Meet the Harcourts Alliance Team

Get to know us better

About Harcourts Alliance

Please visit us at our office address above.

Find out more on our website
  • Ben Bernacki

    Ben Bernacki

    Managing Director

    Ben Bernacki is an experienced, award winning real estate professional who really is whole hearted about understanding the needs of his clients. His reputation is built on honesty, integrity, ethics and his clients just keep coming back. Communication is the key to Ben’s success, building strong lasting relationships with his team and clients alike – it’s a bit of that old fashioned service that assures you of receiving the highest quality of service to achieve the results you want. It’s that commitment to you that will leave you SOLD BY BEN! Ben’s enthusiasm and determination compliments the working strategies of the group of Associates that have propelled Harcourts Alliance to become the most successful office in Western Australia, whilst also becoming the National Number 1 Harcourts office for 2005-07. In 2007 Ben was promoted to the roll of General Manager where the passion and enthusiasm he has shown over the years will in no doubt lead Harcourts Alliance to even greater success.

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  • Lisa Bernacki
  • Rachael Whyte

    Rachael Whyte

    Business Manager

    Rachael joined Harcourts Alliance in 2014 as our Business Manager and brings with her a wealth of Management, Administration and Recruitment knowledge. Having worked her way up in Events and Administration, Rachael started a career in Generalist Recruitment in 2007. She soon found her niche working in the Real Estate sector which lead to her working as a specialist recruiter before moving to Harcourts Alliance. With many years working in Real Estate Recruitment as well as Administration, Rachael provides both a personable, professional service to her clients and ensures the business is running smoothly and efficiently to a high standard. Rachael has a genuine passion for Property and a strong belief for creating clients for life. Real Estate and Property is a forever changing industry that requires a Business Manager who know the industry well and genuinely cares about the business, its staff and the clients. Rachael brings to the team a vibrant personality, excellent communication skills and the ability to get the job done whilst ensuring her team are working to the best of their ability to service your property needs.

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  • Rhonda Massam

    Rhonda Massam

    Licensee / Director

    Rhonda commenced her real estate career in 1991 and now, as a qualified Licensed Real Estate Agent, holds the position of Director/Licensee of our High Profile Joondalup Office which was awarded Number 1 Harcourts Office for 2005/06. In June 2003 she became a REIWA Accredited Specialist. REIWA assesses real estate specialists for you on their ethical practice, specialist skills, training and up-to-date industry knowledge. REIWA Accreditation is your assurance that you are employing a real estate specialist committed to an elite level of professional standards. As a listing and selling Consultant, Rhonda was the Area Manager for the suburb of Beldon and particularly enjoyed selling strata titled property. She is aware that experience, knowledge and full comprehension of the task at hand is critical to the successful handling of your most valuable asset - your home.

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  • Samantha Riley

    Samantha Riley

    PM Department Manager

    Talent, commitment and customer service flair are the attributes this Victorian girl, Sam Riley, brings to the team. Relocating from Darwin to Perth, it is our people, clients and staff, that truly benefit from her move. Sam has become an integral part of the team and she is continually commended by her colleagues for an outstanding ability and willingness to help clients. Starting in Real Estate from the ground up, a Receptionist position soon led into the Property Management division assisting two Property Managers in a supportive role. She jumped at the chance to manage her own portfolio and flourished in the role of Property Manager, Sam’s reputation of being a hard worker is evident to those around her. Sam has challenged herself once again by stepping up to a Senior role within the department and is dedicated to both managing her portfolio and managing the elite property management team within the office.

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  • Alison Meads

    Alison Meads

    Area Manager

    Alison has been working within the real estate industry for more than 4 years. Prior to this she worked within the community housing sector as a Property Manager. This combined experience has allowed Alison to gain a broad range of skills within the industry, and has in turn led to a progression in to real estate sales. Alison’s goal is to work with clients to achieve the best possible outcome. Her attention to detail and commitment to her buyers and sellers is outstanding. She will keep her clients well informed and has an open, honest and professional approach in all her dealings. Please do not hesitate to call Alison to assist you with your real estate needs.

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  • Amanda Mills

    Amanda Mills

    Sales Associate

    Amanda started her career in sales in 1989 and commenced her ongoing passion for real estate in April 2009 as a sales person. Her incredible desire to deliver a service that exceeds her clients expectations is evident to the referrals and testimonials she receives from her clients. A real estate expert who uses the latest in software technology, social media, internet research tools and contact management systems to profile her clients property and keep them up to date with what’s happening in the market place. Advising buyers of new listings and report systems for her vendors so they know at any time what is happening with their property. Amanda assists buyers and sellers irrelevant of whether it’s a $350,000 or a $2 Million Plus home. She truly believes It’s all about connecting with people as this may be one of their biggest assets they will ever own and they need to feel their real estate agent will sell it as if it was their own. Her down to earth friendly approach is evident when you deal with her and yet her strong negotiation skills are paramount as she believes when dealing with an offer you need a negotiator not a messenger! As an award winning agent who delivers on her promises and prides herself on her attention to detail you will be refreshed to hear that Amanda puts her client’s needs first and will keep you up to date all through the sale process. Moving over from England in 2007 and as a mother of two children, Amanda understands the importance of raising children in the modern world. She supports local community events and is involved in fund raising for Princess Margaret Hospital. Her passion to support others and make a difference is what sets her apart.

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  • Angelina Swanson

    Angelina Swanson

    Area Manager

    Friendly, professional, enthusiastic and with a genuine desire to help people, Angelina quickly made her mark on the industry and has gained extensive knowledge and industry awards recognising her sales success, however, Angelina says “Achieving a positive outcome for my clients is my greatest reward”. Angelina enjoys a challenge and is a proven negotiator – few other agents can match her highly trained skills, with the majority of her sales achieving excellent results and exceeding her clients expectations. Angelina is always willing to ‘go the extra mile’ and provides an elite service to her clients 24 hours a day 7 days a week to help them achieve their property goals. Testament to this are her many repeat clients and referrals along with their glowing testimonials. Angelina was the first and only ‘Selling Houses Australia’ agent in Western Australia to be filmed and aired on the Lifestyle Channel. This was considered to be an ‘unsellable property’ in Hamersley but with her selling expertise and determination, the property did sell for a very good price! During this journey she became very good friends with the former owners. “Does the right agent make a difference?...Absolutely ” Choosing to sell maybe one of the most important decision you will make but choosing the right agent is critical to the end result… I deliver results, not excuses and you can be assured you are in safe hands with someone who will listen to your needs and advise you. SOLD “I feel very lucky that I came across Angelina and decided to entrust her with the often emotional experience of selling our family home. Her professionalism, creative insight and genuine disposition made difficult decisions much easier and the whole process a very smooth transaction. I would highly recommend Angelina to anyone who wants an agent that listens and actually cares about more than just the commission! The dedication to her work is evident in everything she does and she always seems to go the extra mile on everything and happy to get her hands dirty when need be! Thanks so much Angelina, you really are a star” – Eva Jasinska

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  • Ben Bernacki

    Ben Bernacki

    Managing Director

    Ben Bernacki is an experienced, award winning real estate professional who really is whole hearted about understanding the needs of his clients. His reputation is built on honesty, integrity, ethics and his clients just keep coming back. Communication is the key to Ben’s success, building strong lasting relationships with his team and clients alike – it’s a bit of that old fashioned service that assures you of receiving the highest quality of service to achieve the results you want. It’s that commitment to you that will leave you SOLD BY BEN! Ben’s enthusiasm and determination compliments the working strategies of the group of Associates that have propelled Harcourts Alliance to become the most successful office in Western Australia, whilst also becoming the National Number 1 Harcourts office for 2005-07. In 2007 Ben was promoted to the roll of General Manager where the passion and enthusiasm he has shown over the years will in no doubt lead Harcourts Alliance to even greater success.

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  • Creagh Ferdinands

    Creagh Ferdinands

    Associate / Area Manager

    Commencing his real estate career well over a decade ago, Creagh Ferdinands found that he had started more than just a job; he found his passion for working with people to achieve their real estate goals. Constantly seeking a better solution and taking the time to really find out his client’s needs, Creagh takes great pride in his sales results and friendships formed with all those he assists. Since 1995 Creagh has consistently been recognised by his peers in the Top 5% of Sales Achievers, as well as multiple other awards from within our Group and REIWA. His goal is to provide a service that will exceed your expectations. There is no substitute for experience.

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  • Gail Woods

    Gail Woods

    Area Manager

    A Passionate Local There are few agents who know the Chittering Valley as intimately as Real Estate Agent Gail Woods. Her passion for the area led her to forge a career in real estate in 2009. Gail specialises across the suburbs of Bullsbrook, Chittering, Muchea and Bindoon. Gail is Passionate about achieving the best possible outcome for her clients. She thrives on building lasting relationships with them and putting their best interests first. These relationships and the referrals they bring mean that Gail’s properties are showcased to a large database of genuine buyers from the moment she lists them, thereby increasing their chance of selling quickly and strongly. Honest and always personable, Gail’s style is relaxed yet exceptionally focused. She values that Harcourts Alliance is an industry-leading company, for its strength in branding and superior marketing resources and is proud to be associated with a company that closely aligns with her ethics of integrity and honesty. Outside of work, Gail is a mother of two children, a sponsor and supporter of both Muchea Netball Club and local community events and loves to have a good wine with good friends and family.

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  • George Ferrier

    George Ferrier

    Area Manager

    The Real Estate industry is renowned for distinctive characters with unique qualities and business styles and George Ferrier is one such agent. George was born in Scotland and after leaving school enjoyed a successful naval career. In 1990 he moved his family to Perth and by utilizing his engineering, communication and administration skills George established an irrigation and landscaping company which still operates today. George built up an extensive client network through supplying services to the residential and commercial sectors which gave him an introduction to the real estate industry that would become not only his career but his passion. “I believe the success I have in real estate is because I enjoy building relationships and helping people smoothly navigate a way to achieve and often exceed their real estate dreams. Open, honest communication is paramount and to have a client’s confidence in me to follow through on everything I promise, is a confidence I take seriously.” George constantly strives to make a difference in all facets of his real estate career by offering a service and dedication to his clients that is second to none. His extensive knowledge of key aspects of the building trades has been invaluable in helping clients make informed decisions on properties and this honest expertise earns him repeat business and glowing testimonials. “Harcourts enjoys an outstanding reputation throughout Australia and I am proud to be a key member of the dynamic team at Harcourts Alliance Joondalup.” Call George for a chat on 0403 236 758.

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  • Helen Anderson

    Helen Anderson

    Senior Associate / Area Manager

    After many years as a teacher in the UK, Helen developed her skills to listen, communicate and negotiate in a wide range of situations: Skills that have adapted perfectly to her real estate career. Having been with the company for over a decade, Helen is very much a senior member of the team. Helen’s concentration on providing the absolute best service for her clients and her uncompromising honesty are considered to be her great strengths.

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  • Karen Nicol

    Karen Nicol

    Area Manager

    Driven by a desire to provide excellent service to her clients Karen Nicol prides herself on going the extra mile by attending to the “hard tasks” which others choose to avoid. Previously working in the health sector and assisting people in times of stress has formed a solid basis for Karen’s real estate career, understanding the emotional stress of buying and selling your home. Karen’s amazing knowledge of Hocking, Pearsall and the surrounding district reflects her passion for real estate and people.

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  • Kathy McGurk

    Kathy McGurk

    Area Manager

    Kathy is a hardworking and dedicated professional with a friendly, yet professional demeanour that lends well to establishing and maintaining links and professional relationships. She is very well motivated as demonstrated through her past sales experience spanning over more than a decade. Kathy’s ability to handle crisis situations with a realistic and feasible approach and a firm grip on reality helps to turn adversities into opportunity. Her communication skills and team work is an asset that she utilizes with dexterity in handling any real estate scenario presented to her. Kathy’s determination and understanding of her clients requirements is outstanding. She deals with her clients not for the sole purpose of sales but for maintaining and enhancing relationships. Kathy appreciates that your home is one of the most important assets you will ever own and her humility, combined with her outstanding negotiation skills will give your property the upper hand in the real estate market. Kathy’s “we’re in this together” approach in her working relationships is what makes her natural ability to connect with people and is very approachable. Friendly, enthusiastic, and very motivated. She is a true professional who is committed to ensure that you receive the best quality service when selling or buying your home!

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  • Kim Johnson

    Kim Johnson

    Area Manager

    Living and working within the Swan Valley for the past 10years, Kim has a great understanding and sound knowledge of property investment within the area. Passionate about supporting the local community, lends to Kim’s active involvement within many local community groups and associations within the valley’s region. Kim’s natural ability to connect with people is a great asset in building strong relationships with her clients. Friendly, approachable, enthusiastic and highly motivated, Kim prides herself on her energetic approach to her work which sees her going the extra distance to ensure the best possible outcome for her clients. Kim has an honest, hard-working approach to all her dealings and is totally professional and consistent in her follow-up and communication with clients. With a previous career within the Horticultural and Customer Service industry Kim has been awarded with numerous “Excellence Awards” and is highly commended for her contribution to the industry.

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  • Kirrily Macri

    Kirrily Macri

    Area Manager

    With a passion for people, customer service and sales, Kirrily is driven by results and consistently exceeds the expectations of everyone she has dealings with. Living and working by the motto - "Advice is free and REAL service is priceless" - means Kirrily will go the extra mile to ensure her clients are looked after. Kirrily brings with her more than fifteen years experience in sales and a determination to achieve outstanding results. Whether looking to sell or buy, if you want REAL service, REAL advice and REAL results, contact Kirrily today.

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  • Kirstie Trpchev

    Kirstie Trpchev

    Area Manager

    Kirstie’s love of property commenced at a very young age (18) and together with her husband they bought, renovated and sold their own homes. Kirstie was destined to make her career in real estate and shares this passion with all her clients. Kirstie is a hard worker and prides herself on delivering a high level of customer service with her honesty, empathy and enthusiasm keeping them informed throughout the sales process. Kirstie was raised on rural properties and has a love of animals. Living rural provides Kirstie with the knowledge and experience that assists her Sellers in achieving the best price for their properties. Kirstie still resides on a rural property in Woodridge with her husband, 3 children, and too many animals to list. Her children attend school in Two Rocks and she is actively involved in her local communities. She has sponsored various community events including the “The Vibe disco in Two Rocks, Woodridge Spring Fair and the West Gingin Fire Brigade. In her free time she loves to go four wheel driving with her husband and kids along the beach to their special fishing spot. When she is not working on real estate her time is taken up with maintaining their property, whether it is fencing, paving, gardening or painting she rolls up her sleeves and gets the job done. Kirstie's clients receive the same hard working commitment, she “rolls up the sleeves” provides the best service and works tirelessly to achieve the sale at the best possible price If you are looking for an energetic and enthusiastic sales professional whom you can relate to, or maybe you would like to be kept up to date with what’s happening in and around the Gingin Shire and Two Rocks area, Kirstie will be more than happy to help.

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  • Leanne Waters

    Leanne Waters

    Area Manager

    With over seven years in the industry, Leanne has covered all aspects of real estate – from sales admin to personal assistant for one of Perth’s leading agents, and has progressed to be a sales rep in her own right. Going the “extra mile”, providing great service, informing clients of procedures and taking the time to listen has given me many happy buyers and sellers with ongoing referrals. After all - If you are a happy client you are going to recommend me to your family and friends. Your home is your biggest asset so why trust it with just anyone. An Honest, Professional Hard working agent that puts YOU first.

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  • Len Smith

    Len Smith

    Area Manager

    With over 25 years of experience, Len and Lyn are the ultimate real estate resource and aim to provide you with all the information that you need to make those big decisions when buying or selling. This husband and wife duo are committed to service and making your transaction as smooth and stress-free as possible. Their attention to detail and personalized service will help you make a move that not only fits your immediate needs, but your long-term goals as well. Their mission is to help clients to enjoy their move into a new home and avoid stress. Sharing his extensive knowledge and expertise gained both locally and internationally, Len offers his clients a thorough education in the buying and selling process. First-time buyers and experienced homeowners alike are able to feel confident throughout their transaction as Len ensures that clients fully understand what is happening and are aware of their options. Maintaining the personal touch is important to Lyn. "In this age of instant messaging and personal assistants, many buyers and sellers rarely see or speak directly to their agents. Len and I don't ever want our clients to feel that we are too busy for them." Lyn's mission is to provide her clients with a combination of old-fashioned personal service coupled with state-of-the-art marketing. "Our clients want to feel informed and confident and we wouldn't have it any other way."

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  • Lisa Longthorn

    Lisa Longthorn

    Licensed Real Estate Agent

    Lisa has a real passion for real estate, combine this with her determination to succeed and her desire to help people to achieve their personal goals and you will begin to understand what sets her apart from other agents. As a highly successful agent, she always strives for a 100% result in achieving the best outcome for her customers. She constantly monitors the success of her marketing techniques and ensures that you benefit from the most successful strategy for current market conditions. Lisa has kept up to date with marketing and business innovation by attending extensive training programs including a 12 month wealth creation programme with Aspire, several modules of the Anthony Robins personal development programme in Sydney and a week long residential course with Brad Sugars, a Queensland entrepreneur. In 1994 Lisa started her first home build in Perth and has since pursued this passion by constructing and renovating several homes. “I love working with my clients and assisting them in making the biggest decision in their lives. I find it very rewarding seeing happy faces at the end of each transaction. I pride myself on doing whatever it takes to make buying or selling a property a smooth and stress free experience. That’s my promise to you!”

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  • Maria van der Merwe

    Maria van der Merwe

    Area Manager

    Maria’s rise to the top of the real estate industry has been meteoric. She has been working in the real estate industry since 2006 in Australia, and have extensive experience in Residential and Commercial properties. She has worked in Property Management, Commercial Management, Strata Management, managed a Plaza of 7 shops, and Sales Admin. Maria is a gifted sales professional renowned for her finely honed negotiation and marketing skills with remarkable results. Maria’s exemplary client satisfaction record speaks for itself and her sales outcomes have consistently proven resistant to the challenges of the broader marketplace. She started her property career as a leasing consultant and rose quickly through the ranks working in all areas of property management. “I learnt very early on that one of my key strengths was my ability to think on the run, act quickly and juggle numerous and sometimes unexpected tasks simultaneously.” She takes a personal approach to every property she takes on. Maria has a clear understanding of how precious your investment property is and always goes the extra mile. She has broken weekly and monthly records in Business Development role with 80% conversion rate. She listed 95 properties in 6 months. She is a very positive Department Leader who knows how to build a team with goals, improving interpersonal relations, accomplishing tasks, meeting targets and achieving results delivering a service which can’t compare. An excellent listener with a friendly and approachable nature, her focus on reliability and transparent communication has seen her build her career with ongoing referrals and word-of-mouth recommendations. If you’re looking for 6-star service when it comes to your selling or buying needs, she is the person to call. Client satisfaction is of the utmost importance to her and she enjoys building long lasting relationships with owners, tenants, buyers and sellers. Maria has an in-depth knowledge of the many lifestyle advantages. She is friendly, honest, and incredibly hard working. Maria is currently studying and is enrolled into the WA Real Estate Licence Program

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  • Matthew Errington

    Matthew Errington

    Buyers Consultant

    Matt comes from a manufacturing background. Through his hard work and work ethics he was quickly promoted and given the responsibility of dealing with a large client base and effectively managing the team in which he worked. After 9 years of achieving everything he could possibly achieve, he embarked on a new challenge. Matt had always had a keen interest in property and took it a step further when he found other like-minded individuals that share the same enthusiasm, the same values and the same common goal when he joined the successful team of Creagh and Associates Matt understands that selling real estate is constantly evolving with different markets producing different challenges and that actions that proved successful today are often unworkable or impractical tomorrow. Matt believes it is important to move with the times and to embrace technology, with continuous training and development. Matt's goal has always been 'people first' and he will do anything to help people in finding the house of their dreams.

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  • Matthew Mule'

    Matthew Mule'

    Area Manager

    Matthew MulĂ© commenced his career in sales back in 2005 where he spent several years selling a wide range of products and services, from mobile phone technology to commercial websites, all the while building a solid foundation for sales and exceptional customer service. Early in 2011, Matt made the transition into real estate sales and has quickly proven himself to be one of the best in the business. In his first year Matt was awarded the Harcourts Rising Star Award for the most promising recruit in Western Australia. Since then he has gone on to receive multiple awards and recognition within the industry for his excellence in sales and negotiations. Industry awards aside, Matt is now widely recognised in the community for his friendly, down to earth and genuine approach towards real estate. This, combined with his dedication to exceeding his clients expectations while creating an experience, rather than just a transaction, is what really sets him apart from the rest. Matt attributes much of his repeat and referral business to the open and honest way in which he conducts his business and takes a great deal of pride in the heartfelt thanks that he continuously receives from past and current sellers. Selecting Matt means that you won’t just have an agent who simply tries to sell your house, but instead one who is absolutely committed to guiding you through the entire process with ease and to ensure you achieve the very best possible result!

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  • Michael Watson

    Michael Watson

    Area Manager

    Michael joins Harcourts Alliance after having built a strong reputation for himself with a northern suburbs agency. Michael uses his youthful enthusiasm and passion for Real Estate to guide both the buyer and seller through one of their biggest and most emotional life decisions they may face. Michael strives to satisfy client's needs by demonstrating honesty, integrity, professionalism and enthusiasm with the ability to keep them “in the loop” at all times to achieve winning outcomes. "The opportunity to help a client sell their home is a real pleasure," says Michael. "It's even more satisfying when I see smiles on my client's faces." After a career spanning more than 10 years in Residential Property Settlements Michael's extensive knowledge in the settlement industry will allow him to truly help you from start to finish in your property transaction. A devoted family man Michael enjoys spending time with his wife and two young children getting out and enjoying what Western Australia has to offer. Michael also likes to support and be active in local sporting clubs through his passion of cricket and football. Area of Specialisation Area Manager for Alkimos, Michael has knowledge in all methods of sale and marketing and being with Harcourts he has the tools to assist you to get an excellent result for your property. If you’re selling in Alkimos then you need to call Michael and experience the Harcourts difference…

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  • Sharon Adams

    Sharon Adams

    Area Manager

    Real Estate with Integrity and Passion! This is what Sharon believes, buying and selling property should be all about and what stands her above her competition. She has earned a reputation for her honest and quality advice, while maintaining at all times a professional and friendly service. These values along with the fact that she really loves her work - giving 110% commitment at all times, have resulted in many high achievement awards and repeat business. Her enthusiasm, marketing strategies, energy and commitment will have your home sold for the best possible price and with minimal fuss. Sharon understands that the sale and purchase of real estate can often have a massive impact on people and families, and works with you to ensure the smooth transition of each transaction. Whether selling or searching for your dream home, Sharon makes a point of keeping in close contact with her clients to ensure they are fully informed and in complete control every step of the way. If trust, professionalism, reliability and loyalty are important to you then Sharon Adams will bring together your real estate dreams in the manner you are seeking. Sharon Adams - Real Estate with Integrity and Passion!

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  • Stella McLean

    Stella McLean

    Licensed Real Estate Agent

    Stella is a multi-award winning agent who has consistently been in the top 100 performing agents with REIWA and Harcourts Australia over the last 3 years. Her superior qualification as a Licensed Real Estate Agent is further enhanced by two degrees in Marketing and Public Relations. These qualifications combined with more than 20 years experience on 4 continents ensure that Stella is a top agent who consistently achieves great results. Her thorough understanding of real estate coupled with uncompromising honesty and integrity and the ability to listen closely makes her the ideal choice to partner you when looking to buy or sell your largest asset – your home. Call Stella now to enjoy superior service.

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  • Suzi Baker

    Suzi Baker

    Area Manager

    With 25 years selling experience, Suzi Baker consistently demonstrates her ability and tenacity in relation to her professionalism, marketing and negotiation skills. A proven performer, Suzi has won several top awards in her selling career. Her forte is communication, negotiating and rapport building to ensure that she achieves the best possible results for her clients. Listening to your needs with a unique professional manner, Suzi ensures that all clients feel relaxed and confident in a time that could otherwise be stressful.

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  • Thomas Massam

    Thomas Massam

    Associate Director / Area Manager

    Thomas Massam was born and bred at Bruce Rock in the central wheat-belt of WA. He later entered the work force and completed a five-year trade certificate in Building and Joinery. During this time he was involved in cycle racing, winning state championships and representing WA for 2 years in the 125 mile Australian Road Championship, with a famous gold medal win in the 125 mile team championship. Thomas also competed in ballroom dancing, winning state championships and a Pan Pacific competition. Thomas spent 5 years as a National Service Man in the Australian Army Third Field Regiment as a gunner. He proudly wears his medals and marches in St Georges Terrace with his association every ANZAC Day. Thomas was then appointed construction manager of a Civil Engineering Company which held contracts to lay, relay, re-sleeper and ballast railroads and marshalling yards across the state. He then purchased a farm of 3750 acres in the Dandaragan area, sold this and purchased 4000 acres at Nyabing, sold this and purchased 2 properties at Kudardup running 2000 merino sheep. He was elected president and local area representative of the local farmers union, captain of the volunteer fire brigade, volunteer ambulance driver, President of the local church council, president of the local political party and Regional & State councillor. With children requiring high school education Thomas sold these two Kudardup properties and moved to Perth. Thomas commenced his Real Estate career in July of 1968 and was top Sales Person in his first month and Branch Manager within 3 months. He then joined Kevin Sullivan and Associates and was promoted to Sales Manager and Auctioneer where he consistently won the Top Salesman awards. In 1981, Thomas opened his own business "Thomas Massam Real Estate" at the Karrinyup Shopping Centre and later branches at Kingsley, Heathridge and Doubleview. He sold out in 1995 joining our team as Licensee and Manager of a branch office. Thomas Massam's real estate experience includes; 14 land auctions, many other land subdivisions, residential unit developments and shopping centre developments. Thomas developed "Mullaloo Waters," a 20 unit development of town houses and villas on Dampier Avenue in Mullaloo, "Sevenoaks," a 41 unit development of retirement villas on Marangaroo Drive in Marangaroo, “Heathridge City,” a 12 shop Shopping Centre on Caridean Street in Heathridge and other small Shopping Centres and developments across the city. Harcourts Joondalup is a world class office, being the most successful office in Western Australia and top office in Australia in the “Harcourts” Group. A giant leap forward in our office is in the use of IT databasing and in the accurate appraisal of property. This also maximises the exposure of your property to the world market through our Virtual Tours and dominant internet presence. We have superior advertising in all other advertising media. This combined with our huge database of buyers will ensure you get the result that you want. Thomas is recognised as one of Western Australia’s most powerful real estate negotiators. His tenacity and skills are unparalleled. He will sell your property at the highest price in the shortest time with a seamless changeover. He has over 6000 happy clients, over one billion dollars worth of sales and over 3000 property sales to prove it. As a client of Thomas's you will be guaranteed to be in control of your business dealings at all times. He will listen to what you have to say and will work with you on every aspect that is important to you. Thomas understands that working with you is a privilege. His commitment to achieve the best possible results for his clients is his guiding ethos whilst consistently striving to help you achieve your dreams. At our recent end of year function a new award was introduced. “The Hall of Fame” gives recognition and the highest accolade possible within the firm. Thomas is very honoured and humbled that this award has been named the “Thomas Massam Award for Excellence.” Professional experience and qualifications include: • Elected a fellow of the prestigious “Australian Property Institute” in 1989. • Appointed a Justice of the Peace in 1980 • Arbitrator with the Real Estate Institute of WA in 1979 and Chairman in 1986 to 1993 • Appointed to the Steering Committee of the Real Estate Employers Federation of WA and elected Inaugural President in 1990 and 1991 and Councillor until 1994 • Elected to the committee of the Northern Agents Real Estate Group in 1983 and Chairman from 1988 until 1991 • Awarded life membership of the Master Salesman's Club of the Real Estate Institute of WA in 1987 • Elected Steering Committee Chairman of the Real Estate Sales Person's Association of WA in 1975, Chairman in 1982 and 1983 and on the Committee from 1975 to 1985 • Appointed a Commissioner for Declarations from 1970 • Appointed a Licensed Auctioneer from 1977

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  • Alison Ebert

    Alison Ebert

    Property Manager

    With a passion for Real Estate, Alison takes her role to a new level with calm “Can Do” approach in all aspects of her role and with her determination and diligence, makes her the ideal person to manage your investment property. Alison has excellent organisational, time management and interpersonal skills from her extensive background in customer service and administration, plus skills and knowledge necessary to ensure a high standard which is vital for a professional Property Management service.

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  • Candice Dowling
  • Dianne Barella

    Dianne Barella

    Business Development Officer

    Dianne Barella originates from South Africa where she worked for 10 years at the South African Breweries in the Finance and Training Division. Dianne and her family emigrated to Australia in 2000. Prior to property management, she worked as a Sales Coordinator for the Commonwealth Bank. In this role she dealt with Mortgage Brokers, including accrediting new brokers to the market. She commenced her Property Management Career in November 2007 where she quickly gained a strong knowledge of the profession. After gaining this valuable knowledge in Property Management, she decided to specialize in Business Development for the Property Management Department at the Harcourts Alliance Group, where she focuses on the importance of growing the Property Management Department. Dianne thrives in this role with the whole team in property management providing her with excellent support to enable her to service the clients needs. She is a multiple award winner, including being awarded the top Business Development Manager for Harcourts in W.A. for 2013/14 and is the current record holder for new properties brought into an office, with an amazing 33 new clients in one month. This is due to her client orientated customer service skills along with a committed and professional approach. Dianne is renowned for always acting with integrity and prides herself on striving for positive outcomes for clients.

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  • Kaylia Silli
  • Kira Halvorson

    Kira Halvorson

    Leasing Manager

    Kira commenced her career in Real Estate as a receptionist in late 2007, she then re located from Perth to Port Hedland to start her Property Management career. Kira qualified as a licensed Property Manager in 2010 whilst working fulltime assisting two Property Managers in a supportive role. Within months Kira was managing a portfolio of approximately 230 residential properties. Kira has a genuine passion for Property and prides herself on being friendly and approachable and is always up for a chat, especially when it is property related.

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  • Melissa Tonaro

    Melissa Tonaro

    Property Manager

    After working for 2 years in retail and 6 months as an administrator for a small loans company, Melissa completed her Business and Sales course to fulfil her passion for the Real Estate Industry. Melissa is very excited to begin her Real Estate career with Harcourts Alliance as the Receptionist/Property Management Assistant, bringing a confident and can do attitude. Priding herself on customer service and the ability to ensure customers are receiving the best possible service. Melissa wishes to gain experience in Property Management and to one day manage her own portfolio.

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  • Ramona Morhain-Mueller

    Ramona Morhain-Mueller

    Property Manager

    Ramona is an experienced Property Manager whose high level of customer service and communication skills helps her excel in this role. Originally from Switzerland, Ramona’s strong work ethic comes from her passion for the Real Estate industry, she thrives on its fast pace nature and the challenges it brings. Ramona has plenty of experience in developing strong relationships with clients, believing communication is the key to success. She works hard to meet the high expectations of her clients and enjoys doing so.

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  • Samantha Riley

    Samantha Riley

    PM Department Manager

    Talent, commitment and customer service flair are the attributes this Victorian girl, Sam Riley, brings to the team. Relocating from Darwin to Perth, it is our people, clients and staff, that truly benefit from her move. Sam has become an integral part of the team and she is continually commended by her colleagues for an outstanding ability and willingness to help clients. Starting in Real Estate from the ground up, a Receptionist position soon led into the Property Management division assisting two Property Managers in a supportive role. She jumped at the chance to manage her own portfolio and flourished in the role of Property Manager, Sam’s reputation of being a hard worker is evident to those around her. Sam has challenged herself once again by stepping up to a Senior role within the department and is dedicated to both managing her portfolio and managing the elite property management team within the office.

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  • Arthur Baker
  • Cherie-Anne Mackay

    Cherie-Anne Mackay

    Executive Personal Assistant

    Cherie-Anne has worked in Customer Service based roles throughout her career and understands the need for good rapport between client and company. She started in real estate in 2007 as a sales representative them moved into the role of Personal Assistant prior to joining Harcourts Alliance. Cherie-Anne thrives on the challenges that come with working in Real Estate. She has a good work ethic, always performs to a high standard and treats everyone with respect, whether they are client or colleague. At home, Cherie-Anne is the mother to four lovely children and she applies the same time management and organizational skills to her home life as she does to her work.

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  • Gillian Barnes

    Gillian Barnes

    Sales Administrator

    Commencing her career in real estate in New Zealand in 2004 Gillian has worked in both sales and property management as a ‘behind the scenes’ administrator. Gillian understands the importance of the client’s needs and offers excellent customer service and communication skills. She is a friendly and approachable staff member and strives to make your real estate transaction flow as smooth and stress free as possible. As a Chef by trade she understands the pressures of deadlines and things working to plan. Therefore the importance of time management, priorities and attention to detail are paramount to ensure the best outcome is achieved by all parties.

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  • Jeanne Craven

    Jeanne Craven

    Executive Personal Assistant

    With almost 2 decades experience with an international gold mining company in Public Relations & Administration plus a strong business background, Jeanne Craven provides ongoing support and assistance to Helen Anderson and her extensive clientelle. Joining the team in November 2006, Jeanne draws from her previous experience with public relations and foreign accomodation bookings to ensure that all details are closely monitored and requirements are met.

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  • Jo Langer

    Office Administrator

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  • Kate Kirk

    Kate Kirk

    Marketing Coordinator

    Kate has worked in the real estate industry for over 10 years, winning several awards in this time. Starting in sales administration, she soon realised that her real interest was property management. After a short break to be with her children she returned on a part time basis for the last 6 years as a property inspector and property management assistant in order to learn all aspects of the job. Now a qualified Property Manager, she knows that being successful takes great communication skills, extensive knowledge of all things real estate, organisation and most importantly a passion for the job. These aspects are what she prides herself in bringing into her work everyday.

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  • Kathy Lear
  • Kim Johnson

    Kim Johnson

    Area Manager

    Living and working within the Swan Valley for the past 10years, Kim has a great understanding and sound knowledge of property investment within the area. Passionate about supporting the local community, lends to Kim’s active involvement within many local community groups and associations within the valley’s region. Kim’s natural ability to connect with people is a great asset in building strong relationships with her clients. Friendly, approachable, enthusiastic and highly motivated, Kim prides herself on her energetic approach to her work which sees her going the extra distance to ensure the best possible outcome for her clients. Kim has an honest, hard-working approach to all her dealings and is totally professional and consistent in her follow-up and communication with clients. With a previous career within the Horticultural and Customer Service industry Kim has been awarded with numerous “Excellence Awards” and is highly commended for her contribution to the industry.

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  • Ramona Morhain-Mueller

    Ramona Morhain-Mueller

    Property Manager

    Ramona is an experienced Property Manager whose high level of customer service and communication skills helps her excel in this role. Originally from Switzerland, Ramona’s strong work ethic comes from her passion for the Real Estate industry, she thrives on its fast pace nature and the challenges it brings. Ramona has plenty of experience in developing strong relationships with clients, believing communication is the key to success. She works hard to meet the high expectations of her clients and enjoys doing so.

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  • Samantha Panton
  • Sharon Ferdinands
  • Stella McLean

    Stella McLean

    Licensed Real Estate Agent

    Stella is a multi-award winning agent who has consistently been in the top 100 performing agents with REIWA and Harcourts Australia over the last 3 years. Her superior qualification as a Licensed Real Estate Agent is further enhanced by two degrees in Marketing and Public Relations. These qualifications combined with more than 20 years experience on 4 continents ensure that Stella is a top agent who consistently achieves great results. Her thorough understanding of real estate coupled with uncompromising honesty and integrity and the ability to listen closely makes her the ideal choice to partner you when looking to buy or sell your largest asset – your home. Call Stella now to enjoy superior service.

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